FAQ

  1. Do you ship to outside Nagaland?

Ans: Yes, we ship all over India. All towns and cities are covered under our shipping area.

  1.  What courier service do you use?

Ans: We use Blue dart for priority service as our first option of shipping partner. However, if your area is not covered by Fedex affectively we would send though Delhivery, Xpressbees or Indian Speed Post.

  1. When will I receive my order?

Ans: It takes 2-8 working days depending on your delivery location. However, most likely it will reach before the given days. We make sure every order is prioritized for shipment.

  1. How do I pay?

Ans: ilandlo is partnered with Razor Pay which is a secured payment gateway for your payments which accepts all major Debit cards, Credit cards, Internet Banking, Google Pay, Amazon Pay, UPI wallets and various other payment options.

  1. Do you ship abroad?

Ans: Yes, we ship abroad. However, we request you can contact us first for the items you want to purchase so that we check the permisible items in courier for that country.

  1. Do you have COD service?

Ans: Yes, curently we have COD service only in Dimapur, Kohima and Mokokchung.

  1. How much do you charge to deliver within Dimapur?

Ans: We Charge a flat rate of Rs. 80 for any delivery within Dimapur.

  1. Do you have gift hamper facilities?

Ans: Yes, we do personalized gift hampers for speical occassions like Seminars, Meetings, Conclaves, Birthdays, Anniversaries and any other special occassions.

  1. Do you take bulk orders?

Ans: Yes, we take bulk orders. Please mail for bulk inquiries to info@ilandlo.com or Whatsapp us on +91 60093 08487

  1. Do you take customized orders?

Ans: Yes, we take all kinds of customized orders based on your requirements.

  1. Can I order over the phone or email?

Ans: Yes, you can order over the phone (+91 - 60093 08487)or by email (info@ilandlo.com). We will assist you further.

  1. I am not able to pay on the website?

Ans: Don’t worry, call us or email us. We will send you a direct link for payment to your email address.

  1. I am not comfortable paying online using my bank details, how am I going to pay?

Ans: Call, SMS, Whatsapp or email us, we will send you the invoice of your order and you can deposit the amount directly to our Bank account.

  1. Can I sell my products in ilandlo.com?

Ans: Yes. Any manufacturers or distributors of food, clothes, shoes, accessories, crafts, jewellery, toys, instruments etc, authors, publishers, artists can sell with us which are made or produced in Northeast India

  1. Where are you based?

Ans: We are based in Nagaland, India